Returns & Exchanges

At Henri-Lloyd, we are committed to your satisfaction and offer a 30-day return policy for all unworn items in their original packaging. Whether you need a different size or a full refund, our streamlined process ensures your seafaring gear meets your exact standards.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Package Your Items

  Securely pack your items in their original packaging, ensuring all tags are attached and the garment is in its original condition.

• 3.
  Attach Shipping Label

  Print the prepaid shipping label provided via the portal and affix it clearly to the outside of your return parcel.

• 4.
  Drop Off and Track

  Drop your package at any authorized courier location and keep your tracking receipt; your refund or exchange will be processed within 5-7 business days of receipt.